FAQ
You will find answers to your questions here!
If you have any further questions or if we can help you with anything, please do not hesitate to contact us.
Why choose Nirvel?
Nirvel is an internationally renowned, premium-quality hair care product line that meets the comprehensive needs of hairdressing professionals. This line is available exclusively to them.
Where do Nirvel products come from?
Nirvel was founded in 1979 in the province of Alicante, Spain. It is currently one of the leading Spanish companies in the hairdressing sector, where it stands out for the manufacture of high-quality products.
How many years has Nirvel been distributed in Canada?
The products have been distributed in Canada since 2007.
In how many countries are Nirvel products distributed?
In more than thirty countries such as Spain, Canada, Australia, Belgium, the United States, France, Greece, Italy, etc.
Why are your products less expensive than all other brands?
Nirvel's philosophy has always been to eliminate the middleman between hairdressing professionals and products. Therefore, no commissions or redistribution fees are reflected in the cost of our products. We have created a low-cost operational structure. No representative will visit you; your products will arrive directly by boat from our parent company, Nirvel, in Spain, without any intermediaries. Our shipping boxes are recycled to reduce our costs.
What is your primary mission?
Reduce purchasing costs and increase profits for hairdressing professionals.
How can I make more profit with Nirvel?
It's very simple; pay half the usual price for hair products and double your profits.
Why won't any representative come to my salon?
We know your time is valuable. With Nirvel, you can order directly at the most convenient time, on our website or by phone, without being rushed or interrupted.
What are your delivery times?
Your order will be delivered to you within 24 to 48 business hours.
Is there a minimum quantity of products required to place an order?
No, there is no minimum. You buy according to your needs and there is no imposed quantity.
Can I order by phone?
Prefer to chat with us in person and place your orders over the phone? No problem! We're happy to answer all your questions. Call us toll-free at 1-877-780-3708.
Can I get a refund?
Satisfaction guaranteed or your money back; that's our policy.
Is it possible to take training?
We do not offer any training. However, the information needed to use Nirvel products can be found on our website in the "Application" section.
Can I pick up my order in store?
Yes, contact us for more information .